Language selection


Help Centre what do you need help with?

If you return my application, will I get a refund?

Yes, you’ll get a refund if we return your application. We’ll return your application if

  • it was incomplete
  • it was received before the program re-opened
  • the program was full

We’ll only refund the biometrics fee if

  • you didn’t give your biometrics, or
  • you gave your biometrics by mistake (for example, you provided biometrics even though you were exempt)

Refunds can take up to eight weeks to complete. If you’ve been waiting longer, submit a refund request.

Did you find what you were looking for?

What was wrong?

You will not receive a reply. Telephone numbers and email addresses will be removed.
Maximum 300 characters

Thank you for your feedback

Answers others found useful

Glossary term

Date modified: