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How can I avoid delays or refusals in processing my permanent resident card application?

To avoid delays or a refusal, ensure that you:

  • properly fill out and sign the application form(s);
  • fill out Section H (Solemn Declaration) if your card was:
    • lost
    • stolen
    • destroyed, or
    • never received
  • include all the documents listed on the document checklist at the end of the form
  • pay online with a credit card, and
  • include the proof of payment with your application.

See other processing times questions.

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