Why are there differences between the status I see in the Check application status tool (CAS) and in my account?

Your online statuses may be different depending on which tool you use because:

• your online account:
  • provides status for each step needed to process your application and
  • is updated in real-time.
• the Check application status tool:
  • provides a general status and
  • is updated daily.

Your online account provides the most up-to-date status for your application.